Focus | PRODUCT Cycle | TECHNICAL X1 | REFURBISH Business Model | PRODUCT ORIENTED Material Flow | CIRCULAR
Gazelle implements a transparent three-tier cosmetic grading system (Excellent/Like New, Good, Fair) focusing purely on external appearance, not function. All devices undergo 30-point inspection, guarantee 80%+ battery health (replacing substandard batteries), and include 30-day returns. This clarity separates aesthetic from functional conditions, enabling consumers to choose cosmetic quality and price alignment. Gazelle's refurbishment trust system demonstrates that transparent grading standards drive market confidence in used electronics.