Focus | SYSTEM
The bottled water delivery and refill service is a good case study of Close Loop Reverse Supply Chain Network to show how the take-back program of reused products could work (also, how an entire industries use standardized product and system to fulfil the need of users). When the customer subscribe to the service, he or she decides the delivery schedule. Every time after the first delivery, the delivery guy will replace empty bottles with full bottles. The empty bottle will be taken back to be refilled.